Privacy Policy

We may collect the following categories of information:

• Personal Identification Information: Name, email address, phone number, and any other information you voluntarily provide through our contact form or direct communications.
• Usage Data: IP address, browser type, pages visited, time and date of visit, and referring URLs — collected automatically when you access our website.
• Communications: Records of correspondence if you contact us by email, phone, or through our website.

We do not collect sensitive personal information (e.g., Social Security numbers, financial account details) through this website.

We use the information we collect to:

• Respond to your inquiries and provide requested investigative services.
• Communicate with you about your case or engagement.
• Improve our website and service offerings.
• Comply with applicable Florida and federal laws and regulations.
• Protect the rights, property, and safety of CSI, our clients, and the public.

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• Service Providers: Trusted third parties who assist in operating our website or conducting our business, subject to confidentiality obligations.
• Legal Requirements: When required by law, court order, or governmental authority, or to protect our legal rights.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

As a licensed private investigative firm, CSI treats all client information and case details with the highest degree of confidentiality. Information gathered during the course of an investigation is disclosed only to the client who retained our services or as required by applicable law. We adhere to the ethical standards established by the Florida Department of Agriculture and Consumer Services for licensed investigators.

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You may control cookie settings through your browser preferences. Disabling cookies may affect certain website functionality.

We do not use cookies to track you across third-party websites or for targeted advertising purposes.

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security and encourage you to use caution when transmitting personal information online.

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

Depending on your location, you may have the following rights regarding your personal information:

• The right to access the personal information we hold about you.
• The right to request correction of inaccurate information.
• The right to request deletion of your information, subject to legal retention requirements.
• The right to opt out of certain uses of your information.

To exercise any of these rights, please contact us using the information in Section 10 below.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Your continued use of our website after any changes constitutes your acceptance of the revised policy. We encourage you to review this page periodically.